Accessibility statement

Accessibility statement


Accessibility statement for and

Updated 16/03/2022

This accessibility statement applies to and

This website is run by the Economy Team in West Berkshire Council and Blue Level. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 400% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent version of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is


We know some parts of this website are not fully accessible. These are listed below and you can see a more detailed list of these issues in the non-accessible section of this statement.

  • most older PDF documents are not fully accessible to screen reader software
  • Some links to external pages are old and may not be fully compliant


Feedback and contact information


If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email

We'll consider your request and get back to you in 10 working days.


Reporting accessibility problems with this website


We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please email


Enforcement Procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website's accessibility

West Berkshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.


Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons.

PDFs and other documents

Many of our older PDFs and Word Documents don't meet accessibility standards - for example, they may not be marked up so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 2.1.1.


Some of the videos on our website are produced by other organisations and embedded from YouTube or another video hosting platform. These videos may not have BSL, audio descriptions, captions, or transcripts. This does not meet WCAG 2.1 success criterion 1.2 and as such will not meet the accessibility requirements. In these cases, we will ensure the information in the video is also displayed textually on the page.

All videos produced by West Berkshire Council do have subtitles applied and are shared and available on our YouTube Channel.

Accessibility of our other websites and services

The website links to other pages to for resources and guides. Some of these pages may not be fully compliant. We strive to work with all our third parties to make sure their website is updated with accessible content.


What we're doing to improve accessibility


Our efforts to ensure full accessibility is ongoing, and as we move our websites to newer technology, any specific technical accessibility issues are resolved.

We continue to work with suppliers to resolve any identified accessibility issues where we do not have direct control over their product.

We are also undertaking a full review of accessibility on our website to identify other issues that may need to be resolved.